Could anyone else treat customers this way and stay in business?

You must answer this question before you try to promote your business.

The world is full of blah, blah, blah. Stand out with concise, compelling words meant for real people.

Too often, small business and non-profits are selling themselves short by being stuck in sales mode.

Marketing on Facebook is becoming as fun as a fastball to the face. What to do?

Use slides to turn heads, not roll eyes.

Read Gretchen Rubin’s “Better Than Before.” And you will be.

There’s nothing impressive about jargon-laden, incoherent babbling.

Your personal brand is who you are, what you do and how you present those concepts with media.

Our common cultural measure is out of whack.

Don’t risk relational capital on the bitcoin of quick fixes.

But little people refuse to engage in it.

A grace bomber, that is.

Got a love-hate relationship with your inbox? Time to make up.

Most people miss this low-hanging fruit. Pick it. Now.

Dan Erickson matches message with action.

Forget piles of cash. Without a successor there is no success.

The world was never changed by cautious copycats. Don't be one.

Our choices, not technology, have reduced communication to a Pavlovian digital drool.

If you don't know when to quit, you might change the world. Like Rick.